The privacy of our website users is important to us and we take care to safeguard it. This policy explains how we use such personal information as we may hold about you.
Other important legal information
WHO WE ARE
For more information about us, please see about us.
WHAT INFORMATION WE COLLECT AND HOW
Information volunteered by you
The information we collect via this website may include any personal details you type in and submit (such as your name, address, email address, etc.) and the contents of any correspondence you send to us.
If you apply for any of our products or services, we may also obtain information about you from third parties, which you agree we may contact.
The information we collect via this website may also include your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web server. This information is collected by our website host in the United Kingdom.
This website also collects data which allows us to recognise you, your preferences and how you use this website. Using temporary ‘session cookies’ collects this information. These are small strings of data stored in your device’s temporary memory when you navigate around the website but which are deleted when you close your Web browser.
We use the ‘session’ cookies employed in this website to enable you to move back and forth within the restricted and secure areas of our website and to save you re-entering information. Our session cookies do not store your e-mail address or other personal information.
WHAT WE DO WITH YOUR INFORMATION
Keeping you informed with our email newsletter
Information which you choose to give us via this website may be added to our marketing database and may be used for distribution of our email newsletter.
It is possible that our email newsletter may contain input from other companies or organisations with whom we are dealing, but we DO NOT sell or give your details to any other companies who may try to sell you their products or services.
Sharing your personal information
We may share personal information about you with:
- Our agents and data processors who provide a service to us and you; and
- Any person, business or other organisation (and their advisers) that might take over our rights or responsibilities under our agreement with you to allow them to prepare for taking these over (after that, we may also allow that person or business to use and share your information on the same basis as us).
The IP addresses logged by our website server may be used by us to perform technical diagnosis of our website’s performance on a statistical basis and to analyse traffic data (so as to gauge interest in our website and online products).
Transfer outside the European Economic Area
To provide you with the services you ask for, our services providers and we may share your information with organisations outside the European Economic Area (which currently includes the European Union, Iceland, Liechtenstein and Norway). We will not do this unless we are satisfied that your information will be processed as securely as if we were processing it ourselves.
We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our website users or relating to our website users. We will have no legal liability for such disclosures of your personal information. Unless we suspect fraud, we do not use your IP address to identify you personally.
You have the right to request a copy of any personal information we hold about you. To do this, simply write to us at our postal address, which can be found on contact us. We do not currently make any charge for the provision of this information.
Unsubscribe from our newsletter
You may unsubscribe from our email newsletter at any time by emailing us at [email protected] or by writing to us at our postal address.
To set Microsoft Internet Explorer to reject cookies, choose Internet Options from the Tools menu. Choose the Privacy tab and move the slider to select your desired cookies option (or use the ‘Advanced’ button, where this is available.)
For more information about cookies (including how to set other browsers to reject cookies) please visit the website set up by the Interactive Advertising Bureau (Europe) at www.allaboutcookies.org.
Correction of information
To provide the highest level of customer service we need accurate customer information. You can help by informing us whenever your circumstances change.
You can ask us to update or delete incorrect personal information about you by emailing [email protected] or by writing to us at our postal address, which can be found by clicking on this link. However, please note that we may need to keep some personal data in order to carry out any services or provide any goods you may request in the future.